Ryanair Holdings plc, Europe’s largest airline group, is the parent company of Ryanair DAC, Lauda, Buzz and Ryanair UK.
Carrying over 154m guests annually on more than 2,400 daily flights from 82 bases, the group connects over 200 destinations in 40 states on a fleet of over 475 aircraft, with a further 210 Boeing 737’s on order, which will enable Ryanair Holdings to lower fares and grow traffic to 200m p.a. by FY24.
Ryanair’s tickets can be purchased through Online Travel Agents (OTAs). OTAs use bots to complete the booking process. Thus, the online Identity Verification process allows Ryanair to ensure a passenger has received important information from Ryanair and completed check-in personally. Customers don’t need to repeat the verification process for future bookings.
Through the agreement GetID delivers identity verification solutions that via verification of ID documents and face matching provides fast and accurate verification results. The solution provides global coverage for ID documents and support for a multitude of devices. The technology is seamlessly integrated in the company’s app to enable Ryanair’s users to verify their identity.
Dmitri Laush, CEO of GetID: “We’re really happy about the partnership with Ryanar and the fact that we [GetID] have been able to quickly set up and implement the customer verification flow that was up to Ryanair’s requirements.
This is an important milestone in GetID’s development as a company that provides verification services on enterprise level. The fact that a multinational company like Ryanair is happy with our services indicates that GetID is capable of processing a large number of verification requests in line with a high quality of checks.
We’re looking forward to scaling this case by helping other companies in the travel industry to solve similar problems. Travel industry as a whole needs a modern and efficient way to verify and onboard their customers remotely.”
GetID, part of Checkin.com Group, is a reliable and flexible service for Online KYC & Identity Verification that helps businesses streamline their customer onboarding process, ensure full regulatory compliance and reduce fraud. The core of the service is a frictionless AI-driven image recognition for document verification and face matching.
Checkin.com Group offers a unique end-to-end solution that helps products and brands online improve how consumers checkin with their service. The comprehensive framework consists of specialized technologies that covers every aspect of a consumers checkin experience.
The company has offices in Sweden, Spain and Estonia but has since its inception been operating fully remote to attract world-leading talent across the globe.